Job Vacancy – Office Coordinator

Do you thrive on keeping things organised, supporting a busy team, and delivering great customer service? If so, this is your chance to join Cox’s Boatyard, a historic boatyard with over 100 years’ experience of craftsmanship and based at a stunning location on the edge of Barton Broad.

With a 180-berth marina, dinghy park, and a reputation for restoring beautiful wooden boats and Broads cruisers, we are proud of our heritage and passionate about the future. We’re now looking for a proactive Office Coordinator to join our friendly team and help keep our workshop and office running smoothly.

Hours: 37 hours per week

Salary: £25,000-£28,000 depending on experience

View Job PDF

What you’ll be doing

In this varied role, you’ll be the hub that keeps things flowing:

  • Coordinating main workshop schedules and tracking jobs in progress
  • Acting as the first point of contact for customers and responding to queries
  • Monitoring and forwarding emails to the right team members
  • Ensuring internal teams are always up to date with customer information
  • Assisting with planning and materials coordination
  • Managing our customer satisfaction feedback forms
  • Supporting general office tasks such as phone calls, filing, and document updates

What we’re looking for

  • Strong organisational skills with confidence using Excel
  • Excellent communication and attention to detail
  • A flexible, positive team player with great initiative
  • A passion for providing excellent customer service
  • Experience managing schedules and/or an interest in boating is a bonus!

Why join us?

At Cox’s Boatyard, you’ll be part of a small, dedicated team in a unique working environment surrounded by water, wildlife, and craftsmanship. If you’re looking for a role where no two days are the same — and where tradition and teamwork meet — this could be the perfect fit.

Ready to bring your skills to a rewarding environment?

Send your CV and a covering letter explaining why you’d be a great fit for this role to:
recruitment@flagship-group.co.uk

Interviews are scheduled for Friday 17 October 2025

Please note: Flagship Housing are our chosen recruitment partner, but you will be employed directly by Cox’s Boatyard.